How it Works

After you have read and understood all of the terms and conditions, click the button at the bottom of this page to proceed.

If you feel that your eyelashes are inadequate, short and/or thin then we can offer a medical treatment to grow your eyelashes longer, thicker and darker. Offered is an effective prescription-only treatment that is not available on the NHS.

Fill in the online questionnaire on the next page and you will be taken to your secure treatment page which will list all of your treatment options.

Safety is our number one concern and we will not offer treatment to anyone that is unsuitable. Please ensure that you read and understand all of the information that follows before continuing to the order page.

Is this the same as an American prescription eyelash growth treatment?

We may offer a topical medicine that is applied to the base of the eyelashes. Due to European medicine advertising law we can’t tell you it’s name until our doctors have completed your initial online assessment. The medicine is licensed in America for eyelash growth.


Clinical trials for one particular medicine that you may be offered have demonstrated an average outcome of 25% longer, 106% thicker and 18% darker eyelashes over a 16 week period. Alternatives to treatment include no treatment, the use of eyelash extensions, tinting of the eyelashes and the insertion of fake eyelashes.

Risks and Side Effects

The possible side effects of a treatment include but are not limited to:


There is a risk of itching, vascular congestion in the eye, irritation, dry eyes, redness, allergic reaction. Redness and itching of the eye are the most common side effect, and have been demonstrated in less than 4% of individuals.


Infections can occur whenever a product is used near the eye which in most cases are easily treatable, but in rare cases an infection could cause permanent scarring. This has not been reported when used for this indication.


Increased iris pigmentation has occurred when a certain medicine was regularly instilled directly onto the eye for another treatment, although this is extremely rare. This has not been demonstrated when used for this application. You should be advised that the potential for increased brown iris pigmentation is likely to be permanent should this side effect occur. Iris color changes may not be noticeable for several years.


The treatment is a topical solution applied to the base of your eyelashes, like a liquid eyeliner. Upon cessation, eyelash growth will return to its pre-use level. We encourage everyone to maintain a good relationship with their GP and to relay any information regarding their health and any treatments that they undertake to them. Contact lenses should be removed prior to application of solution and may be reinserted 30 minutes following its use.

There are individuals that we will not provide the service for due to contraindications. These include:

Active eye disease

Any active eye disease, including intraocular inflammation (uveitis) and macular oedema. Anyone with previous serious eye disease is likely to not receive treatment.


While there are no adequate and well controlled studies for bimatoprost in pregnant or nursing woman, it should not be administered during pregnancy since the potential benefit does not justify any risk to the fetus. We would not offer treatment to nursing mothers.


People with known hypersensitivity to bimatoprost, benzalkonium chloride, sodium phosphate, citric acid, sodium chloride, purified water, sodium hydroxide or hydrochloric acid.

After you have read and understood all of the above and our terms and conditions, click below to proceed to the medical information form.

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